Meet the Founders

Natalie Pham

Natalie Pham is a patient and detail driven leader who takes a proactive approach to helping clients streamline administrative tasks, create organized systems, and design polished, engaging materials. With a creative, solutions focused mindset and a friendly, approachable style, Natalie helps clients stay on track and feel supported.

For over twenty years, Natalie has worked as manager of client communications, executive assistant, print designer and event planner in the finance and media production industries, supporting teams and business owners in delivering seamless operations, elevated client experiences, and impeccably executed projects.

With a background in project management, business operations, and process optimization, Natalie transitioned into real estate as a Transaction Coordinator. She provides the organization and behind the scenes support agents need to keep transactions on track, meet deadlines, maintain compliance, and deliver an exceptional client experience.

Phillip Pham

Phillip Pham is a strategic leader who takes a decisive and methodical approach to helping clients resolve compliance issues and help his customers achieve the results they want.

For the past fifteen years, Phillip has worked as a team leader in customer service and client relations, supporting multiple Fortune 500 companies in achieving their specific goals.

Phillip was able to leverage his talent as well as his skills and knowledge of customer and commercial relationships to pivot into Real Estate as a Transaction Coordinator. In this role, he helps Real Estate professionals identify areas for process improvement, maintain industry compliance standards and develop sustainable solutions for process improvement, increasing operational efficiency.

Our Mission

At Optimal Performance Transactions, our mission is to help real estate professionals perform at their highest level. Through trusted partnership, exceptional transaction coordination, administrative support, and creative marketing solutions.

We simplify the work happening behind the scenes so our clients can focus on what matters most, serving their clients, building relationships, and growing their business. Every detail we manage is guided by precision, professionalism, and care, helping every transaction and every business operate at its highest potential.

Contact

[email protected]

513-687-6486

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